This patient experience note describes a visit to Guangdong Provincial Hospital of Traditional Chinese Medicine in Guangzhou, China, for long-term digestive discomfort, difficulty gaining weight, and diarrhea after meals. It provides a practical example of outpatient TCM consultation, herbal medicine prescription, decoction service, and home delivery in Mainland China.
The patient had long-term digestive issues and difficulty gaining weight. At 181 cm tall, the patient weighed around 52.5 kg and often experienced diarrhea shortly after trying to eat more. The patient wanted to try Traditional Chinese Medicine but was unsure where to go or how the process worked, so they visited Guangdong Provincial Hospital of Traditional Chinese Medicine during a short break.
The patient registered for an outpatient consultation and received a five-day herbal medicine prescription. The hospital provided a decoction service, meaning the herbal medicine was prepared by the hospital pharmacy and delivered to the patient's home. The reported cost for consultation, herbal medicine, and decoction service was around RMB 80, while one receipt showed RMB 95.14 for related outpatient charges.

After taking the herbal medicine for about two to three days, the patient reported significant improvement in diarrhea, even when drinking cold beverages. The doctor explained that digestive and spleen-and-stomach recovery in Traditional Chinese Medicine may require two to three weeks rather than only a few days.

Guangdong Provincial Hospital of Traditional Chinese Medicine is a large Traditional Chinese Medicine hospital with high outpatient volume. The hospital combines TCM services with modern hospital infrastructure, including registration, pharmacy, decoction preparation, and delivery workflows.
This case highlights how outpatient Traditional Chinese Medicine services in Mainland China may provide accessible and relatively low-cost care pathways for certain digestive and chronic symptom situations. For Hong Kong residents, overseas Chinese families, and international patients exploring care in Guangzhou, understanding hospital workflow, registration systems, pharmacy services, and follow-up expectations can reduce uncertainty before seeking care.